FAQ

IMETEC's core products mainly include intelligent feeding equipment (self-propelled mixer trucks, feeding robots, TMR mixers, feed pushing robots, residual feed collection vehicles), milking equipment, manure cleaning systems, solid fertilizer spreading equipment, etc. They are widely used in livestock breeding scenarios such as dairy cows and dairy goats, adapt to the needs of different scales including family pastures, large-scale pastures and pasture clusters, and can provide stand-alone or integrated intelligent breeding solutions.

Yes. Relying on years of global market experience, we can provide customized adaptation solutions according to different regions: In terms of climate, we can adapt to the -35℃ ultra-cold environment in Russia, high temperature and high humidity environment in Southeast Asia / South America, and arid desert environment in the Middle East; In terms of voltage, we can quickly adjust to adapt to different national voltage standards such as 220V/50Hz (Argentina) and 380V/50Hz (Russia); In terms of feed, we can customize mixing blades and mixing programs to adapt to different regional feed raw materials such as alfalfa, rice straw and corn straw, to ensure mixing accuracy and use efficiency.

IMETEC's core products have passed international authoritative certifications such as EU CE and Russian EAC, with global export qualifications. At present, the products have been successfully exported to more than 20 countries including Argentina, Russia, Vietnam, Saudi Arabia, Kazakhstan, Ukraine, Slovakia, etc. In the future, we can complete relevant certification adaptation and export procedures according to the policies and standards of the customer's country.

The company's products are made of high-quality raw materials and precision manufacturing technology. Under normal use, the service life of core equipment can reach 8-10 years. Daily maintenance is simple and convenient. The equipment design fits the actual operation scenarios of pastures, and is equipped with a detailed maintenance manual. At the same time, we will provide on-site training to guide customers to master basic maintenance skills. Subsequently, we can solve complex maintenance problems through remote diagnosis or on-site service, reducing equipment downtime.

We have built a global response service system. No matter which country or region the customer is located in, after receiving the after-sales demand, we can achieve rapid troubleshooting and resolution within 24 hours through remote video, online guidance and other methods, to minimize customer losses.

Customers can apply for after-sales service in three ways: 1. Call the global unified after-sales hotline to directly feedback the fault situation; 2. Contact the corresponding regional sales specialist or service specialist to submit after-sales needs; 3. Through the after-sales entrance of the company's official website and official WeChat official account, submit the fault description and contact information online, and we will connect and arrange technical personnel to deal with it as soon as possible.

All products provide formal warranty service. The warranty period for core equipment is 1 year (excluding wearing parts). During the warranty period, for failures caused by non-human damage, we will provide free maintenance and spare parts replacement services. After the warranty period expires, you can sign an annual maintenance agreement to enjoy preferential spare parts supply and maintenance services to ensure the long-term stable operation of the equipment.

Yes. For overseas customers, we provide a full-process technical training service: after the equipment is delivered, the technical team will stay on site for 1-2 weeks to carry out guidance on practical operation training, equipment commissioning, fault troubleshooting, etc., covering pasture operators and maintenance personnel. Subsequently, online retraining or on-site re-training can be provided according to customer needs to ensure that customers can skillfully operate the equipment and master maintenance skills.

Interested partners can contact us through official website messages, hotline consultation and other ways. We will evaluate the core conditions of the partners such as regional resources, agricultural machinery industry experience, sales and service capabilities. After the cooperation is established, we will provide all-round support including product supply, technical support, training empowerment, brand authorization, etc., to jointly expand the regional market and achieve win-win development.

The delivery cycle of overseas orders depends on the product type, order quantity and transportation method. Conventional stand-alone orders can be delivered within 30 days at the fastest, and complete equipment orders can be delivered within 45-60 days, which is 80% faster than the industry standard. Payment methods are negotiable, supporting mainstream international payment methods such as Letter of Credit (L/C) and Telegraphic Transfer (T/T) to protect the rights and interests of both parties.

Yes. We have a professional R&D and scheme design team, which can tailor an integrated intelligent breeding solution according to the scale, breeding variety, operation mode, regional characteristics of large-scale pastures, covering the whole process of equipment matching, process optimization, intelligent management and control, helping large-scale pastures realize feeding automation, management intelligence and breeding ecology, greatly improving breeding efficiency and reducing operating costs.

Partners can get four core supports: 1. Product support: supply of high-quality, cost-effective intelligent equipment, continuous product upgrading and technological iteration; 2. Technical support: 24-hour global after-sales response, on-site training, remote diagnosis and other comprehensive technical services; 3. Brand support: brand authorization, promotional material support, global brand influence empowerment; 4. Policy support: reasonable price system and rebate policy to guarantee the profit space of partners.

A: The company has been deeply engaged in the livestock equipment field for more than 20 years, and is a State-Level High-Tech Enterprise and Shandong Province "Specialized, Sophisticated, Distinctive and Novel" Enterprise. It has invested more than RMB 20 million in R&D funds, and built an industry-university-research integration R&D platform in conjunction with Shandong Industrial Technology Research Institute, Shandong Agricultural University and other scientific research institutes. Core technological breakthroughs include: -35℃ ultra-cold environment equipment adaptation technology, precise feeding and mixing technology, manure resource utilization technology, intelligent robot navigation and control technology, etc., breaking the technical monopoly of European and American enterprises in the high-end livestock equipment field.

A: Yes. We always take technological innovation as the core, focus on the core pain points of global pastures and industry development trends, and continue to promote product upgrading and iteration. Conventional products are upgraded and optimized every 1-2 years, and core intelligent equipment is technologically iterated every six months, to continuously improve the intelligence level, adaptation capacity and use efficiency of products, and ensure that products are always in the leading position in the industry.

A: Yes. The company's core intelligent equipment are all equipped with a digital management and control system, which supports remote management, data monitoring and fault early warning functions. Customers can view the real-time operating status and working data of the equipment, and remotely control the start and stop of the equipment through the mobile APP and computer terminal. At the same time, the system can early warn potential equipment failures in advance, push maintenance reminders, reduce equipment downtime, and realize full-life-cycle management of the equipment.

A: IMETEC was founded in 2005, its predecessor was Xintai Taixing Dairy Machinery Manufacturing Factory. In 2011, it officially registered the brand and launched global layout. In 2020, it launched group-oriented development. In 2021, it was awarded the title of State-Level High-Tech Enterprise. Core strengths include: more than 20 years of in-depth industry experience, complete R&D and production system, global market layout in more than 20 countries, 72-hour global service response capability, a number of core technology patents and international certifications, and has become a benchmark enterprise in China's intelligent livestock equipment industry.

A: The company's factory area exceeds 30 acres, with a workshop area of 10,000 square meters. It has a complete production line and precision manufacturing equipment, with a team of nearly 100 employees, and has large-scale production capacity. At the same time, it has set up branch factories to optimize the production layout, which can efficiently undertake stand-alone, complete equipment and large-value orders, ensure the on-time and high-quality delivery of orders, and meet the supply needs of global customers.

A: Corporate Mission: Empower animal husbandry with technology, safeguard development with quality, lead the future with responsibility. We are committed to becoming a global leader in intelligent livestock equipment, using the power of China's intelligent manufacturing to empower the high-quality upgrading of the global livestock industry, and create a new future of smart animal husbandry together.
Core Values: Integrity, Innovation, Pragmatism, Win-win.

A: You can get it in three ways: 1. Visit IMETEC's official website, and view relevant materials in the Product Center and Global Cases sections; 2. Call the official hotline or online consultation, inform your needs, and the staff will send product materials, quotations and relevant case details in a timely manner; 3. Follow the official WeChat official account, leave a message for consultation in the background, and we will connect and reply as soon as possible.

A: Yes. We take into account the needs of both large-scale pastures and small family pastures. According to the scale, budget and breeding needs of small pastures, we can provide miniaturized, cost-effective customized equipment and solutions, optimize equipment design to adapt to the space and operation mode of small pastures, and help small pastures realize mechanized and efficient breeding.

A: Exhibition information can be left blank and added later